SpaceX Special - FREE UNIVERSAL SHIPPING on all orders over $50

Shipping & Returns

Shipping

We ship to most countries, including the U.S.A, Australia, Singapore, Indonesia, Germany, England, France, Russia, China, New Zealand, Brazil, Japan, Malaysia, Fiji, and more. Shipping is calculated at the time of checkout. A typical shipping fee to an address in a major city or town is usually under $10. Orders over $50 receive free shipping. Sometimes we have special offers on our website that say 'free shipping for all orders'.

We source our inventory from trusted suppliers across the globe. In order to keep our inventory affordable, and up to date, we generally ship from our suppliers central warehouses. Due to the global location of our supplier warehouses, please allow up to 2-3 weeks for shipping. In some cases orders will arrive within 5 business days, but we can not always promise this. Please also note that items ordered together may be shipped in separate packages.

Refunds and Returns

We have a universal wide refund policy, which lasts 30 days from delivery of your package. If 30 days have gone by since your package delivery, unfortunately we can’t offer you a refund or exchange.

To be eligible for a refund or return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Shipping of Returns
To return your product, you should mail your product to:

SpaceToyStore
Suite 104, 360 Pacific Highway
Crows Nest, NSW 2065 Australia
c/o MC

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping a valuable item you should consider using a trackable shipping service or purchasing shipping insurance as we don’t insure your returned item.

Any further questions don't hesitate to contact us. Thank you!